Privacy Policy

Privacy Policy

Last updated: 7 May 2026

This Privacy Policy explains how IBIZ Jewel ("we," "us," or "our") collects, uses, andprotects your personal information when you visit ibizjewel.com or place an order with us.

We respect your privacy and are committed to handling your data responsibly. This policy is designed to comply with global privacy laws including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Personal Information Protection and Electronic Documents Act (PIPEDA), the Australian Privacy Act, and other applicable regulations worldwide.

Information We Collect

We collect the following types of information:

Information you give us directly:

  • Name, email address, shipping address, billing address
  • Phone number (when provided)
  • Payment information (processed securely by our payment provider)
  • Order details and ring specifications
  • Communication history with our customer support team
  • Reviews, ratings, and feedback you submit

Information collected automatically:

  • Device information (browser type, operating system, IP address)
  • Usage data (pages visited, time spent, click patterns)
  • Cookies and similar tracking technologies
  • Geographic location (approximate, based on IP)

Information from third parties:

  • Social media profile information (if you log in via social accounts)
  • Analytics and advertising platforms

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Ship your jewelry and provide tracking updates
  • Communicate with you about your order, questions, or service requests
  • Send marketing emails (only with your consent, and you can unsubscribe at anytime)
  • Improve our website, products, and customer experience
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations

How We Share Your Information

We do not sell your personal information.

We share information only with service providers who help us operate our business:

  • Our hosting platform
  • Our payment processor (Shopify Payments)
  • Our shipping and fulfillment partners
  • Our email and marketing service providers
  • Our analytics and customer review providers
  • Our customer support tools

Each of these providers is bound by strict data protection agreements and may only useyour information to provide their services to us.

We may also disclose information if required by law, to enforce our terms, or to protect ourrights, property, or safety.

The specific names of our service providers can be requested at any time byemailing info@ibizjewel.com.

Cookies and Tracking

We use cookies to operate our website, remember your preferences, analyze site usage, and support marketing efforts.

You can manage your cookie preferences in your browser settings. Disabling certaincookies may affect site functionality.

Your Rights

Depending on where you live, you may have the following rights:

  • Access. Request a copy of the personal information we hold about you.
  • Correction. Request that we correct inaccurate information.
  • Deletion. Request that we delete your personal information.
  • Restriction. Request that we limit how we use your information.
  • Data portability. Request your information in a portable format.
  • Withdraw consent. Opt out of marketing communications at any time.
  • Non-discrimination. Exercise your rights without being treated differently.

To exercise any of these rights, email info@ibizjewel.com. We will respond within 30 days.

For California Residents (CCPA/CPRA)

You have the right to know what personal information we collect, use, disclose, or sell, andthe right to request deletion of your information. We do not sell personal information.

For EU and UK Residents (GDPR)

We process your data based on legal grounds including contract performance, legalobligation, and legitimate interest. You have the right to lodge a complaint with your localdata protection authority.

For Canadian Residents (PIPEDA)

You have the right to access and correct your personal information. Concerns may bedirected to the Office of the Privacy Commissioner of Canada.

For Australian Residents

We comply with the Australian Privacy Principles. You may contact the Office of theAustralian Information Commissioner with concerns.

Data Security

We use industry-standard security measures, including SSL encryption and secure paymentprocessing, to protect your information. However, no system is 100% secure. If a databreach affects you, we will notify you as required by applicable law.

Data Retention

We keep your information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Meet legal, tax, or regulatory requirements
  • Resolve disputes and enforce agreements

Children's Privacy

Our site is not intended for children under 16. We do not knowingly collect information fromchildren. If you believe we have collected information from a child, contact us and we willdelete it.

International Data Transfers

Because we operate globally, your information may be transferred to and processed incountries other than your own. We use contractual safeguards to ensure your data isprotected during these transfers.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects themost recent version. Material changes will be communicated via email or a prominent notice on our website.

Contact Us

For questions about this Privacy Policy or to exercise any of your rights: